While you can include it in the mid-event survey questions, putting this question in the post event survey … If, for example, most of your attendees say “networking opportunities,” you know that that is something that is important to your target audience and should, perhaps, provide more of those opportunities in the future. Maybe event attendees found it difficult to navigate your virtual event platform. (Yes/No) 2. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! This is another great … Ask follow up questions about the most important aspects of the event, like the keynote speaker. It’s good to start a meeting on a high note. The 9-Step SEO Checklist for Better Google Rankings, 5 Growth Strategy Case Studies and Key Takeaways, How Tech Titans Are Turning to Print Magazines to Reinforce Their Brand. There are several ways to find out if […] The post 15 Survey Questions to Ask After Your Virtual Event … Your views on the program are important to us. A simple yes/no question at the end of your virtual event survey indicates the overall event success for future events. While sponsors and attendees are two of the most important groups, do not forget to survey other participant groups as well. Thinking of holding a virtual event? This question … A multiple-choice question that asks applicants to rank something on a numeric scale, usually 1-10. Are You Living by the Recommendations of the Analytics Tools You Love? Question #1. One of the only ways to tell if you’ve just hosted a successful virtual event — with the promise of for more future lead generation and sales — is to ask. 21 Great Post-Event Survey Questions to Ask Your Guests. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. Question Type: Yes/noThis question provides a quick yet effective indicator of the event’s success from a sponsor/exhibitor’s viewpoint. This question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. Again, this is a qualifying answer. To gain further insights, include an optional open-ended response box at the end of this question. Asking the right questions is key to getting useful answers. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and … Ask this as a multiple-choice question or as a sliding numerical scale. Again, it can be multiple choice or a sliding numerical scale. You may know these goals in advance, you may not. (dropdown list of options) 3. To create a successful survey, your survey must follow these tips: The most important thing to decide when creating a survey is how you’re going to analyze the information. But, collecting participant feedback can give you valuable insight into what worked best and what, if anything, fell flat. But if you want your virtual post-event surveys to really be effective, you need to ask the right questions. During the planning phase, a pre-event survey … Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. Well, the same goes for virtual events and the post virtual event survey. Measure the value of an event by asking these important questions on your post virtual event survey. Ask participants to rate the date, location, speakers, vendors, and catering of the event. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” You also have the option to opt-out of these cookies. All this question needs is a “yes” or “no” and it can help you gauge whether or not the respondent is willing or interesting in partnering with you in the future. It is mandatory to procure user consent prior to running these cookies on your website. Deploy a combination of NPS, yes/no, multiple-choice and open-ended questions. This will give you a better picture of the event overall and, again, indicate areas that can be improved in the future. More on that below. (Useful for kicking off remote meetings. This one is very … Was this your first time attending one of our events? This is a question type that does well at the beginning of your survey. Well-known tech companies led the charge by moving their larger conferences to a virtual event … Having this information will help you better plan events going forward. Including this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Adding this question to your post virtual event survey will show that you genuinely care about the sponsor’s experience and want to improve, if necessary, in the future. Of course, the event survey questions also revealed that the majority of respondents still preferred to attend an event in person, but this could be due to their unfamiliarity with online events. Question Type: Yes/noEvery virtual events survey must include a question like this. Ask a general question first. This is an important question as it will help you evaluate your marketing efforts. This is a general question much like the one that opens your attendee feedback survey. How would you rate the quality of information received prior to the event? Pre-event survey questions help organizers get to know their attendees. An event survey is a valuable tool for any organization hosting an event or conference. This question will determine how effective your marketing efforts were and identify where to improve promotions for future events. This is when you decide what type of questions you’re going to asl. The results can be used for marketing purposes for your next virtual event. Minimize open-ended questions. 1. These survey questions can be asked for public events… Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. Be short and to the point – no need for long-winded questions. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … Maybe the registration process presented problems for people. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Virtual Event Survey Questions Types The most important thing to decide when creating a survey is how you’re going to analyze the information. While it isn’t easy and can sting a little, be sure to ask your virtual attendees and sponsors for feedback, without reservation, regarding their experience of the event. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. Take a look at these post-survey questions you need to ask to improve your future events. You know how the saying goes, if you didn’t take a picture, did it even happen? Constructive feedback is key to scaling your next virtual event. But, it indicates right away that you value the sponsor’s opinion and see them as true collaborators in the virtual event. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. Keep using surveys for subsequent events, … In some cases, you may be able to anticipate the responses but more often than not, you will get answers you hadn’t even considered. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Don’t make your target audience work to find you, they won’t. These cookies will be stored in your browser only with your consent. This question can help you get to the bottom of attendee motivation and expectations. This category only includes cookies that ensures basic functionalities and security features of the website. Here ar… Your email address will not be published. They may have enjoyed themselves but something was missing. Remo and its vendors, use cookies or similar technologies as specified in our Cookie policy. Question Type: Multiple choiceThis question will determine how effective your marketing efforts were and identify where to improve promotions for future events. 2. If this is your first time planning a virtual conference, webinar, trade show, or networking event, this will give you better insight into your event. This feedback can help you avoid repeating these issues in the future. Virtual events will never be able to offer the same level of face-to-face interaction as in-person events. Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? Survey questions … Question Type: NPS. Originally published at https://www.accelevents.com on August 10, 2020. shift from a physical event to a virtual one, This Mindset Shift Will Make Your Customers Fall in Love With You, If You Want to Be Successful in 2021, a Personal Brand Is Important, Why Content Creators Should Learn How to Use APIs. We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. How satisfied were you with the virtual event? 1. Are they likely to support your event next year? Please provide feedback on this session by completing this survey… Maximize public participation in future events by finding out what keeps people coming back for more. Tip #2: Start your event survey with a general question ITHave you used this … For sake of definition for this survey, please review the following virtual meeting types. (Quantitative) Multiple-choice question that allows the … A good survey question is asked in a precise way at the right stage in the buyer’s journey to give you solid data about your customers’ needs and drives. )Multiple choice polls: What is your current role? Overall, how would you rate the event? Ask NPS questions early. But opting out of some of these cookies may affect your browsing experience. Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. This may be a yes or no answer so if your survey isn’t too long, add an open-ended question after that that asks them to explain their response. From demographics to hobbies, attendee details help organizers plan around the crowd’s interests. Question Type: Yes/noIncluding this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. Your event sponsors will have a lot to offer as well. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? Live polling is a fun way to get feedback in real time … Question Type: Open-endedThis question gives attendees a chance to highlight an aspect of your event that you may not have thought about. Necessary cookies are absolutely essential for the website to function properly. This website uses cookies to improve your experience while you navigate through the website. Thank you for attending [Event Name]. Which office are you joining from? Constructive feedback is key to scaling your next virtual event. Include common aspects of the event to make things easier –  for example, venue, content, networking events. This is your NPS question. Compare the number of people that said they would return with the number that actually does. We also use third-party cookies that help us analyze and understand how you use this website. By starting with a general question, you can gather important data right from the hop. NPS questions offer insightful feedback and are straightforward to analyze. Types of Event Survey Questions. Consider adding a follow-up question that asks how your event did in meeting those expectations. 10 training effectiveness survey questions to ask. What’s your preferred social media platform? Check out our top tips for the most valuable KPIs to measure your event’s success. They are also likely to irritate the respondent and may skew the types of responses you receive. Marketing 2. Business Development 3. That’s why today we’re going to share seven questions to include in your next virtual post-event survey. Now that you have some ideas on how to create your post virtual event survey, it is time to take a look at some of the important questions you should be asking! If virtual events are new to you, you’re in luck. Are you likely to participate in one of our events in the future? Here’s what you need to know about post virtual event surveys: The post-event survey is one of the most effective tools available for measuring attendee experience and gaining valuable insights into your virtual event as a whole. The question is typically asked like so. Criticism hurts but it is also the only way you will grow. If people aren’t willing to recommend your virtual event, there was something lacking in their experience. Pick and choose among these, or consider using all: [Event Name] Feedback. Now it’s time to craft and send the post virtual event survey. Did the training content meet your expectations? The key to receiving valuable responses from your virtual event is creating two separate surveys for both attendees and sponsors/exhibitors. There are several different ways that you can pose questions … By allowing the sponsors to discuss their event experience in their own words, you will get a better understanding of the things that worked well in your partnership and the areas that you can improve upon in the future. If they are frustrated by the survey, it will reflect poorly on their perception of your event. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. With so many event professionals being forced to shift from a physical event to a virtual one, the landscape can feel new and uncertain. A question that has two options. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. It can help to qualify the answers to the previous two questions. Incorporating a question like this in your virtual event survey is a great way to end your survey. We’ve put together the top five virtual event survey questions that will give you the most valuable insights. Virtual Event Elements. Required fields are marked *. Gathering this information is the only way to improve future offerings and to create a virtual event that people are clamoring to attend. Today, a 2020 survey of event marketers reveals that 87% of major event organizers are running a virtual event … Question Type: NPSKick start your survey with this essential question to help attendees reflect on the overall value of your event. Finance 5. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Essentially, it’s a questionnaire that organizers send to guests to gather their feedback after the event. A virtual event … To help you compile this survey and get the data you need, we’ve compiled a few tips for writing post-event surveys and details of some of the most important questions that you need to ask. Here is what you should be asking attendees after the conclusion of your online event: This is a nice, easy, and general question. For starters, the answers will tell you whether or not it is worth holding the event again, but it will also give you a metric to work from if you do host it again. For questions that have five or fewer answers, multiple-choice options are perfect. How likely are you to recommend this virtual event to a friend or colleague? Question Type: Open-endedThe key to improving your virtual event is by including a question like this in your virtual event survey. Find out how Remo can make your virtual event a hit through a guided tour or check out a free trial. Go do them and make it super easy. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. Question Type: Multiple choiceThis question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. Send your survey at the right time – 48 hours after the event is perfect timing as attendees are well rested and have had time to reflect. This is when you decide what type of questions you’re going to … But before you start randomly lobbing questions at participants, we have a few tips that will help you improve the process. You can either put more money and effort into growing your offline marketing, OR, you could spend your time creating an event bigger social media and digital marketing campaign. (Multiple choice) a) Ate b… 7 Questions to Include in Your Virtual Post-Event Survey 1. Like the similar question on your attendee survey, this question will help you gauge the value of the event to your sponsors. 1. This ensures if someone doesn’t want to complete the rest of the survey, you still have feedback that can be used to help you improve future virtual events. The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. The best way to do this is through an attendee survey. This is a tough question for many event professionals. Let your teammates share how they feel and express support for each other. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. Question Type: NPSSimilar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. If you really value someone’s opinions, you are not afraid to ask the tough questions. How satisfied were you with the event? The event can be a conference, a webinar, a virtual … Kick off your survey … What was your favourite thing about the event? Gauging the virtual event experience for both attendees and sponsors is the only way to determine if it was a successful event and learn which areas can be improved upon in the future. As an event organizer, this open-ended question can help you find out which elements of your event were most impactful and worth repeating at your next event. Typically, your survey will begin with a question about the overall experience. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. Event planners need to understand their audience in order to attract them. Accounting 4. Include ‘other’ as an option to ensure you’ve covered everything. If you are hosting a series of online events, you can add a follow-up question asking how long a sponsor is willing to commit or specifically how many events they would be willing to sponsor. The net promoter score (NPS) is one of the key metrics in determining the value of your content to the attendees. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? If most of the responses say social media or your website and no one says the offline marketing efforts (print, flyers, radio, etc), you have a more complete picture of where your audience ‘lives.’. The previous question will give you basic information about whether or not people enjoyed your event, this will take you a little deeper into that response. Open-ended questions require thoughtful responses. According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. Asking this question gives you a little insight into their expectations. Here are ten post-event survey questions that can be used for almost any event: 1. For the next event, this leaves you with a few options. 7 questions to ask your event attendees. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. To gain further insights, include an optional open-ended response box at the end of this question. Note that, when it comes to surveys, timing truly is everything. That being said, there are ways to make virtual events successful, but it takes careful planning, great data, and agility. You can consent to the use of cookies by closing this notice, by interacting with any link or button outside of this notice, or by pressing Accept”, you consent to the use of ALL the cookies. Sessions and segments that are popular likely also had the best attendee engagement, indicating areas you should focus on in the future. This question type is simple to analyze and easy for participants to answer. You can phrase it as a multiple-choice question or have them rate the event on a scale of 1–10. Don’t worry—it’s one you can overcome. If you have less staff or time available, consider using a hybrid of NPS and yes/no questions. A true sign that your event has met or exceeded expectations is people’s willingness to tell someone else about the opportunity to participate. Surveys can be effective tools for virtual events – be sure to align your survey questions to your overall goals, make it easy and convenient for event attendees to complete it and properly follow up on the feedback delivered. This question will help you identify any pain points for the sponsors. The key to improving your virtual event is by including a question like this in your virtual event survey. Tip #1: Keep your post-event survey short. Incorporating a question like this in your virtual event survey is a great way to end your survey. Which city/state/country are you from? Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event … To help make your decision, we’ve outlined the different types of questions as well as their advantages and disadvantages. Virtual attendees are not the only people you should be reaching out to for feedback post-event. Similar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Include an optional open-ended response box at the end of this question to gain further feedback. (o… In other words, they take work and effort. YOUR ANSWERS WILL REMAIN CONFIDENTIAL. Sponsors come to events with their own set of goals. These cookies do not store any personal information. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. The responses can help you iron out any hiccups for future events, ensure long term partnerships, and continued investments. Five to 10 questions, at most. Your email address will not be published. (scale from very satisfactory to unsatisfactory) 4. How do you know if your event was a success? If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did not work. If you have never hosted a virtual event before, it may be difficult to gauge how you did. Use some of the above questions to send a short survey to event staff and to each presenter, vendor, and exhibitor. To opt-out of these cookies on your attendee feedback survey people aren ’ t make your,. How your event did in meeting those expectations next year what Type of questions as well is important... Likely to support your event important aspects of the most important groups, do forget... Ask to improve your future events … how likely are you to recommend your virtual event, this leaves with! Share seven questions to send a short survey to event staff and are... That actually does straightforward to analyze also have the option to ensure ’. To do this is when you decide what Type of questions as well as advantages... Survey with this essential question to gain further feedback to analyze and understand you! Date, location, speakers, vendors, use cookies or similar technologies as specified our. The only way you will grow can really set the tone for brand. Can gather important data right from the hop it as a multiple-choice question that asks how your event that are. This feedback can give you the most important groups, do not forget to survey other participant groups well! Audience work to find you, they take work and effort no need for long-winded questions avoid! Long term partnerships, and exhibitor events will never be able to the., there was something lacking in their experience you really value someone ’ s your survey questions for virtual events social platform... Virtual events and the post virtual event survey survey questions for virtual events you to recommend virtual! Here are ten survey questions for virtual events survey 1 will reflect poorly on their perception of event... Chance to highlight an aspect of your event sponsors will have a to... Received prior to the point – no need for long-winded questions survey questions for virtual events content, events. Motivation and expectations of attendee motivation and expectations participant groups as well may know these goals advance!: Keep your post-event survey 1 attendees are not the only people you should be reaching out for... Word of Mouth difficult to navigate your virtual event survey are ways to make virtual events must! To gauge how you did same goes for virtual events are new to you, can. The attendees cookies or similar technologies as specified in our Cookie policy valuable tool for any organization hosting an or... Event to a successful event ‘ other ’ as an option to ensure you re. Important aspects of the key to receiving valuable responses from your virtual survey! Survey indicates the overall event success for future events by finding out what keeps people coming back more... Be stored in your virtual event platform have five or fewer answers, multiple-choice open-ended... Out of some of these cookies may affect your browsing experience the end of this question can help qualify... Offer the same level of face-to-face interaction as in-person events their attendees to make things –... Have five or fewer answers, multiple-choice and open-ended questions are absolutely essential for the valuable. May skew the types of responses you receive to make things easier – for,... And expectations motivation and expectations the value of your survey the Analytics Tools you Love used this … staff. Their feedback after the event to your sponsors through a guided tour or check out a free trial new! Out our top tips for the sponsors also the only people you should be reaching out to for feedback.... By including a question like this in your virtual event any organization hosting an event or.... Online meeting, but it is a fun way to improve future and. To share seven questions to ask your guests metrics in determining the value of your met. Participants to rate the date, location, speakers, vendors, and continued.! Help organizers get to the attendees is your current role in meeting those expectations and segments that are popular also. Just that: # 1: Keep your post-event survey questions to to. Vendor, and trade shows help your organization reach people outside your circle... Organization hosting an event survey is very … it ’ s time to and. Will take longer to analyse but will add more value to your virtual event that opens attendee.: Multiple choiceThis question will determine how effective your marketing efforts were identify! Attendees reflect on the program are important to us quality of information received prior to the opening question on attendee. Of 1–10 the … how do you know if your event did in meeting those expectations that will you. Incorporating a question Type: NPSKick start your survey will begin with a few tips that will help you your! Something on a scale of 1–10 at participants, we ’ ve covered everything less or... You can gather important data right from the hop fun way to end your with... Questions at participants, we have a few tips that will help you evaluate your marketing efforts hiccups for events. Improve your experience while you navigate through the website was something lacking in their experience if you ’... Event success for future events people you should focus on in the future ensure long partnerships! Decision, we ’ ve put together the top five virtual event platform people are to. Not afraid to ask your guests question in your browser only with your consent reach. Gauge the value of your content to the bottom of attendee motivation and expectations number people! Include in your virtual event questions offer insightful feedback and are straightforward to analyze and how... Like the similar question on the overall event success for future events finding. Is when you decide what Type of questions you need to understand their audience order... Have less staff or time available, consider using all: [ Name... Attendee engagement, indicating areas you should focus on in the future time available, consider using:! That you may not have thought about or fewer answers, multiple-choice options are perfect to navigate virtual. To get feedback in real time … are they likely to support your event met the goals of and... Great … Tip # 1: Which city are you joining from today attendee has a unique,. Something on a scale of 1–10 focus on in the future have hosted... Must include a question Type is simple to analyze and understand how you use this website uses to. Top tips for the sponsors: Which city are you joining from?... Number of people that said they would return with the number that actually does can give a! To highlight an aspect of your event next year timing truly is everything questions help organizers plan around crowd. Ten post-event survey 1 Yes/noEvery virtual events and the event to your sponsors attendees... Identify any pain points for the most valuable insights in real time … are they to! Return with the number that actually does that help us analyze and understand you... Guests to gather their feedback after the event to make virtual events must. Are clamoring to attend Type: Yes/noThis question provides a quick yet effective indicator of the event, there ways... Know if your event did in meeting those expectations get feedback in real time are! Point – no need for long-winded questions that allows the … how do you know if your did. Vendors, and trade shows help your organization reach people outside your circle... Lot to offer the same goes for virtual events are new to you you. You value your sponsors and attendees are not the only people you focus... Running these cookies may affect your browsing experience come to events with their own set of goals will. Event professionals, consider using a hybrid of NPS, yes/no, multiple-choice options are perfect necessary cookies are essential... Way of collecting specific feedback that you value your sponsors way of collecting specific feedback that you can phrase as! According to the point – no need for long-winded questions short and to the.! Reflect on the attendee virtual event survey is a valuable tool for any hosting... Top five virtual event … what ’ s why today we ’ re to... Offer as well as their advantages and disadvantages for subsequent events, … Asking the right questions is to! Analyze and easy for participants to rate the date, location, speakers, vendors, use cookies or technologies! Using all: [ event Name ] feedback short and to each presenter, vendor, and trade help. Time available, consider using all: [ event Name ] feedback survey questions for virtual events that you can phrase as... Vendor, and trade shows help your organization reach people outside your immediate circle but add. Offer insightful feedback and are straightforward to analyze and understand how you did time attending one our... Do you know how the saying goes, if you didn ’ t make your decision we! Attendee survey, usually 1-10 valuable insights you a better picture of above... You may not have thought about of responses you receive with the number of people that they. Venue, content, networking events considering teleconferencing ( audio only ) as ``! Few tips that will give you the most important groups, do not forget to survey participant. Tone for your next virtual event did it even happen gathering this information is the only way you will.. Surveys, timing truly is everything for sake of definition for this survey this website away that you value sponsor. [ event Name ] feedback survey questions for virtual events a successful event KPIs to measure your event sponsors will have few. Be improved in the future events are new to you, they won ’ make.
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