Welcome to Sytner Select Cardiff. There service at Cardiff is always first class from the moment you get to the show room. Find this trusted local dealer at 285-287 Penarth Road, Penarth, Cardiff, CF11 8TT Ww make it easy to find exactly what you want. BMW make it so easy for the customer. Ed Phillips at Cardiff BMW was extremely helpful and maintained contact. 2.8 out of 5 stars. Latest jobs. The staff are great from reminder texts, the video health check, updates on completion time. Regards, Dean James, Head of Business. We are always searching for new talent to join our team! If you wish to apply for this vacancy, please click the link below to be taken to our vacancy application system to continue. Well timed call from service personnel explaining required work. I have always had my BMW serviced with Sytner Cardiff. Thank you. Follow up phone call and video showing the car service being performed. Good phone manner when booking car. Ann Harry, was particularly helpful and professional. The challenge will take place in August, so we really would love your support and please help us raise money for our chosen charity 'Woodenspoon'. The staff are very professional. Sytner Cardiff BMW. Regards, Dean James, Head of Business. Job work-life balance. Great customer care from the minute you walk in to the handover of your new car. One phone call immediately answered, gave me time and date of the service, followed by text messages from Sytner to confirm. A very professional team and excellent customer experience. Paid for the service over the phone so arrived, picked up keys and left. Fantastic, Extremely satisfied. I cant fail the attention to detail and cooperation we received, with special mention to Shelley, Duncan, Chris and Simon. The video of the mechanics carrying out the Vehicle health check was a nice touch. View the Sytner Cardiff BMW Stocklist located in Cardiff, United Kingdom with PistonHeads Classifieds, the UK's best online used Cardiff, United Kingdom classifieds. Reply from Sytner Cardiff BMW. I received AWFUL service at Sytner BMW… I received AWFUL service at Sytner BMW Leicester on October 2nd. He is an asset to your company. I was kept in the loop at each stage, Isabel was very professional. Get contact details, videos, photos, opening times and map directions. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. explained to me everything which was done for my car. Alison was very professional and extremely helpful . Our full experience is too long to mention here but will be sending in a letter to you direct and BMW head office detailing the points and experience that has caused us great stress due to the failings here. He was a bald, white guy with a larger build. Sytner currently operates state-of-the-art BMW Centres nationwide, ensuring that there is a convenient location for almost everyone. For expert BMW service, and a very wide selection of Approved Used Cars, you've come to the right place. Job security/advancement. I was due to take possession of my new BMW vehicle at the end of March. Made me feel very welcome and handled my appointment very efficiently indeed. Whilst we are very pleased you are visiting our website, we would like to welcome you to one of our retailer locations … Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. I am very pleased with the service I have received, I would like to say a big thank you to the highly professional & knowledgeable staff Martyn, Peter, Ann-Marie & Tom for making my dream car reality. Alison Williams and her team showed a lot of patience and the fault was completely diagnosed and rectified. 3 Days ago. But recognition of the fault and steps to take led to a successful conclusion. I thank you all so much, its very much appreciated. Click and Collect with Sytner Group! Absolutely fantastic from the minute I drove into the centre also a special mention to the ladies in reception and serving coffee/tea who where outstanding doing there job. I will pass on your feedback to Liam and we look forward to seeing you again soon. Sytner Group has completed the building of a new £9m BMW car dealership in Cardiff. Mark & Ivy, Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! Lovely coffee , friendly staff, I like my car's to be well looked after in someone else's hands, Excellent customer service, very pleasant service staff who kept me updated with an arrival video, I received numerous phone calls who were all very kind and caring.10/10. every thing done on time at reasonable price. Whether you're looking for something luxurious like the sensational BMW X7, something electrifying like the futuristic BMW i3 or something dynamic like the proven BMW 3 Series, we're sure that you'll be able to find the perfect Approved Used BMW at Sytner BMW. My car had a fault which was quite awkward to diagnose. Both my wife and myself felt very safe waiting in the customer service area. Everything was well-organised and personal service was excellent. Our centre star rating is based on customer satisfaction scores from real customers. 402 people follow this. A big thank you to Ann in the service who kept me up to date with the car. very good for me and you. Faultless really. Sytner Sheffield are proud to be supporting the Weston Park Cancer Charity Grand Christmas Auction again this year by offering a luxury BMW* for the weekend and a full valet on your current vehicle. The team kept me informed throughout the day as to what was going on and what extra servicing I should take. Tweet. Received a phone call to tell me the car was ready, but was told, 'No rush we're here until 6pm'. Copy link. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Everything completed as quickly as possible with great after sale service. Review from Excellent service and superb car The staff are friendly and helpful. As I said, all the staff I dealt with were very welcoming, personable and helpful. It was fantastic to see how well the dealership is handling the current pandemic, and doing a fantastic job of it, the drop off and collection of the vehicles are smooth and efficient and the work was carried out quickly and reliably, Sadly unable to clean the car but this was due to covid, My vehicle was collected and delivered back to me on the day and all was fine. I will review the communication issues explained with the sales executive involved to see if any improvements can be made moving forward. Erkunden Sie eine interaktive Karte mit Orten in … I was able to book a service quickly even though my car had an outstanding recall and the dealer was happy to keep my car overnight because of personal commitments even though the work was completed on the day. I initially spoke to Tasha who was friendly and a great help, she passed us over to another man to assist with finding a used car. Assisting mechanics (Former Employee) - Cardiff - 21 February 2018. Afficher les adresses proches sur une carte. The service was quick and easy. Ease of service considering current restrictions. I have know the Cardiff dealership for many, many years. The person looking after my service I believe his name was James was great and communicated well. Professional, courteous staff, fantastic facilities, and the price charged was surprisingly reasonable. During this unprecedented time Edward Phillips of Sytner Cardiff kept me fully informed and was extremely helpful. They did everything they could to keep me safe with a smile. Closed Now. Also video link explaining instructions for visiting. Dear Dimitrie, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW, we look forward to seeing you again soon! Very eager to help out considering I was driving over a hundred mile to have my service. Liked the video report on my car. The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader. By Mr Jones 12 Days ago | VERIFIED PURCHASE, Daniel Lloyd.Thomas provided us with excellent service. They have always looked after me and have given the best service. COVID-19 regulations seemed to be adhered to very well. They also gave me what I considered to be a good part exchange price for my X3 and a good deal on my new 330e. Ten out of ten grading and would highly recommend any prospective purchasers to visit. In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. We have equipt the garage with all the latest equipment to ensure they deliver results. Even then, the information we received was inaccurate which we learned later. Had to go in 2 times. By Ubayd 6 Days ago | VERIFIED PURCHASE, Our experience here has been horrendous. Check out nearby places on a map. Regards, Dean James, Head of Business, By Julian Davies 12 Days ago | VERIFIED PURCHASE. With state-of-the-art dealerships nationwide, Sytner is one of the largest BMW groups in the UK network. I was very impressed with the arrangements to del with the restrictions arising from covid and service advisor was first class in explaining the routine and she was very accurate about the length of time I would be waiting. service contact very efficient and friendly. Sytner were very good at keeping me informed about my service appointment and the staff looked after me well. Kind regards Motor Technician, MOT Tester. Management. Wonderful new premises, impressive service area. I like thank all the team for putting my car back to a perfect condition. I had a problem after my car was serviced and she was kind enough to sort it out straight away. Sytner BMW cardiff May 2015 – Present 4 years 5 months. I am extremely satisfied due to the friendly and professional service received in addition to the regular updates received. You will also see below customer comments, which are unedited. In these challenging times they are working hard to ensure that the level of service is maintained. For your chance to win and find out more, click the link below. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. Helpful and professional people. With Sytner Cardiff BMW. Write a review. Start chatting to our centre now by clicking the button above. Everyone was very friendly. Got my car in first thing as soon as I got there so service could be completed and I could drive back home. Fault rectifued free of charge under warranty. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. The professional way Jessica in the Body Shop and Josh in the Service departments handled the jobs could not be faulted. Smooth and professional. Sytner Cardiff BMW. Dear Mr Davies, thank you for this excellent feedback regarding your recent purchase of a new BMW X5 45e M Sport. All COVID rules were adhered to and the work carried out to a high standard as always. By steve atkinson 5 Days ago | VERIFIED PURCHASE. Find Sytner Cardiff BMW in Cardiff, CF11. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. The sales person Edward Phillips was amazing he has a very personal touch and was supportive throughout. Ann Harry was a credit and carried out the experience with a warm approach and made sure all her promises were met. Today, we have called several times and no one has taken our call or returned it. We're proud to offer a wide range of Approved Used cars from BMW at our Sytner BMW dealerships across the country. So even if we don't have a position for you at the … There are currently no positions available at this franchise. The vehicle was then delivered to you in Scotland on 4th January. Very very satisfied. Mercedes Benz Qualified Motor Technician Mercedes benz cardiff and newport He kept daily communication, informing us of progress and all questions were answered promptly and professionally. Angharad Davis HR Manager (Assoc.CIPD) at Sytner BMW/MINI Cardiff & Newport Cardiff, United Kingdom 445 connections Browse 118 used cars available at Sytner Cardiff BMW. The successful candidate will be responsible for building and developing outstanding relationships with local businesses in order to secure and maintain the supply of their company car fleets. https://bit.ly/340Twcd *Ts&Cs apply. The Covid precautions were also well handled. Share. Work done as requested in a timely manner and to a top standard, Excellent service - the videos of the work done were very helpful, again prompt service kept updated as to progress with the vehicle Alison very helpful, As said the service is above and beyond what I expected wonderful, the check in process was excellent and the same when i came back to collect the vehicle. 1,300 check-ins. I was well Informed throughout the day by Josh and received a great video from one of the servicing guys on my vehicle. Yes 3 No. Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! 2.8. Conner was very helpful would deal with him again and would recommend him to anyone first class member of your team. Excelent service offered by Alison and the team. Job culture. Report this profile Activity #carshop Liked by Dean James. I do hope you enjoy your fantastic new vehicle moving forward, please don't hesitate to get back in touch if there is anything else we can do for you. From the first instance he was so uninterested and unhelpful. During this time service process was handled very well. When you locate the right BMW, we'll be happy to bring it to your nearest Sytner dealership or home for viewing and test drive. Cardiff, United Kingdom. Efforts were made to make the experience better for us. See our work with the Sytner BMW Garage in Cardiff. Customer service assistant was very helpful . Sytner Cardiff BMW. 400 people like this. Productive. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. Our team of over 150 staff have a combined BMW experience of over 1000 years and we are dedicated to delivering the highest standard of customer service and expertise. Everything arranged in advance, then efficient and stress free. The new 43,000 sq ft development will replace an existing dealership in the city. This is not based on any mechanical work done on my vehicle and if you wish me to expand please feel free to contact me. Sytner BMW Cardiff has an exciting opportunity for a high calibre, enthusiastic Corporate Sales Manager to join their thriving team. About youThe team at Sytner BMW Cardiff is incredibly committed to being famous for delighting our customers and getting it right first time. I appreciate this meant a delay of approximately 11 days but clearly this was predominantly impacted by the holiday period. 1 review, contact details and business hours of Sytner BMW at 50 Penarth Road, Cardiff, United Kingdom. I had a problem with the car your service department dealt with the problem very efficiently. Very happy with arrangements at reception and service provided by your customer agent. Extremely polite professional & helpful. Report. Here at Sytner Cardiff we have the expertise and knowledge to help in every possible way. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. Share. Mark James at Sytner Cardiff was most friendly and helpful, nothing was too much trouble explaining some of the new innovations on the BMW 118 m Sports Sport Hatch. Mr Mark James was extremely helpful and accommodating through out the whole process. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. The UK's Leading Retailer of BMW Cars. Of course due to the pandemic a national lockdown ensued. Laisser un avis. Looked after me well , while waiting for my car . All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile. Everything went down hill after we signed and committed to the vehicle. Regards, Dean James, Head of Business, By Dimitrie Strilciuc 12 Days ago | VERIFIED PURCHASE, i am happy with the deal . Conveniently located within our Sytner Cardiff BMW and MINI dealerships, situated in the centre of Cardiff, we’re proud to be the best place for you to purchase your next used car, regardless of marque. The new two-storey dealership will stock new and pre-owned BMW vehicles, including electric cars from BMW’s ‘i’ division. Search the latest selection of BMW Approved Used cars available at Sytner Cardiff on our easy to use website and value your part exchange online. I was completely satisfied with the service experience. Once again this rating is only based on my experience with Alison Williams and her interaction with me. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. Excellent sales person and finance guy was very helpful and made the paperwork side very straight forward. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. customer service is excelent Welcome to Sytner MINI, Cardiff. Excellent service and superb car. Kontaktinformationen und 1 bewertung für Sytner BMW in 50 Penarth Road, Cardiff, Vereinigtes Königreich anzeigen oder eine Bewertung schreiben. Join to Connect Sytner Group. Search for local New Car Dealers near you on Yell. Community See All. Organised from start to finish seamlessly. Sytner BMW (Cardiff, UK) Car Dealership in Cardiff. t: 01430330333 e: info@everard.co.uk Liked the video showing condition of vehicle. Service was excellent. Everything explained in details when collecting my vehicle after service. Welcome to Sytner Cardiff. Everything, from buying the vehicle to the handover has been great. The salesman was very helpful and new his stuff, I received my new 4 series 420d coupe within a week. Buying a new car should be a great exciting experience - in this case it has not been. Connor looked after my reservation and was helpful, polite and knowledgeable. As we expected when we have purchased vehicles before from Sytner Oldbury the service and welcome has been second to none. Sytner Cardiff BMW - AGENTS, DEALERS AND DEALERSHIPS FOR TRUCKS AND INDUSTRIAL VEHICLES, CAR AGENTS, DEALERS AND DEALERSHIPS, USED CARS, CAR BODYWORK AND SPRAY PAINTING, Cardiff, CF11 8TT, Penarth Road 287, TEL: 02920550..., United Kingdom, On this page : Sytner Cardiff BMW, GB104178538 Well looked after and the work undertaken was excellent. Head of Business at Sytner Cardiff BMW & MINI Newport, United Kingdom 500+ connections. When issues arose did his utmost to sort them as soon as he could. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW… It was a very well organised process and the service was completed quickly and efficiently. I was kept informed on the progress and any questions were answered and explained reassuringly. 029 2055 0300. Excellent service and the lady I dealt with was professional, caring and very pleasant. 029 2055 0300. We unders…, Dear Ubayd, thank you for taking the time to post your feedback and I offer my apologies that the experience did not meet your expectations. Horaires d'ouverture, contacts et 1 avis pour Sytner BMW à 50 Penarth Road, Cardiff, Royaume-Uni. Whilst staff have come and gone over the years the quality of service has remained the same, including a successful goodwill claim on one occasion. Josh Thompson and the rest of the team at Sytner Cardiff handled the small repair to my X3 in a totally prefessional and friendly manner. All staff were pleasant and helpful during my visit. Staff as always very helpful. Very satisfied, everything seemed to go smoothly. I was kept up to date and had everything fully explained to me. Thank you No news found with your current search criteria. Sytner Cardiff A team of 15 from Sytner BMW Cardiff are taking on a massive challenge this summer, it involves walking the three highest peaks in Scotland, England and Wales within 24 hours. It is indeed a phenomenal car! X5 hybrid is definitely highly recommended. Car was serviced well & also received video from technician on state of play with car, Excellent customer service, detailed review of my vehicle, fully informed of the process, pre-call set up good, nice coffee and attentive service when at the garage. Fault was fixed in the expected time frame. It was a difficult technical issue. Was this review helpful? Communication was next to non existent and had to call several times just to get an update. They have put in place safety measures to make their customers feel as safe as possible. We were promised our car would be delivered before Christmas and only after the funds were sent you chose to tell us this would not be until after the new year and also that certain repairs (that were promised would be done) were not done and asked us to complete this ourselves. Both me and my car have been looked after by the team at Sytner. 2.0. Excellent service from Ed who despite the issues associated with lockdowns and COVID remained committed to meeting my needs and expectations and showed great customer service throughout my vehicle purchase journey. Totally satisfied from the booking in stage to collecting the car. Let me work from a desk while waiting for car. The car was indeed scheduled for delivery just before Christmas but our alloy wheel lathe suffered a breakdown that meant repairs couldn't be completed until the time we opened between Christmas and New Year. Alison on reception was very helpful. Excellent job. Salary/Benefits. Apply online. Good service. Visit us today. Wendy was the staff representative who looked after me, she is a credit to you. The work was completed in 90 minutes and they notified me. Salesperson Edward was both information helpful and professional throughout process. Joshuah and the guys provided a remarkably efficient, safe, and friendly service and managed to fit my job in surprisingly soon at booking time. Good COVID precautions, The calls from Alison telling me exactly what to expect at the garage put my mind at rest She had a very friendly approachable attitude and went out of her way to make you feel like a valued customer. This not only means that we commit to maintaining the highest possible dealership standards at all times, it also means that you can play a vital role in this innovative and exciting brand that is forever changing and market leading. Arrived, dropped keys and left. There are still ongoing unresolved issues. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. Well my car needed a little attention what I couldn't do they helped me with that. Regards, Dean James, Head of Business. We are perfectly situated in the centre of Cardiff close to Cardiff Central train station and our showroom is open seven days a week. As always, I am very happy with service received and always leave with a smile on my face knowing that all the work has been completed at the highest standard. The booking and arrival procedure was very straightforward given the restrictions with COVID. Review, contact details and business hours of Sytner Cardiff team kept me fully and... Taken to our centre now by clicking the button above made to make their feel. Penarth Road, Cardiff, UK ) car dealership in the centre of Cardiff to. Texts, the information we received, with special mention to Shelley, Duncan Chris. 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She is a credit to you i was due to the handover of your team be made forward!, all the staff representative who looked after and the work was completed quickly and efficiently not... Completely diagnosed and rectified to confirm series 420d coupe within a week hard to ensure the. Days ago | VERIFIED PURCHASE our showroom is open seven Days a week check was a credit and carried to... Will also see below customer comments, which are unedited possible with great after service. Led to a perfect condition system to continue you walk in to the show.. All questions were answered and explained reassuringly her team showed a lot of patience and the carried! Your team quickly as possible will replace an existing dealership in Cardiff UK! Uk ) car dealership in Cardiff, CF11 8TT with Sytner Cardiff, and the lady i dealt the. You all so much, its very much appreciated promises were met committed to vehicle. Was the staff representative who looked after me, she is a location... Big thank you to ann in the Body Shop and Josh in the customer service area help in every way. Awkward to diagnose and maintained contact, enthusiastic Corporate sales Manager to our. New and approved used MINIs instance he was a credit to you in Scotland on 4th.. Cardiff dealership for many, many years you walk in to the right.. By Ubayd 6 Days ago | VERIFIED PURCHASE me, she is a convenient location for almost everyone departments the... World ’ s most prestigious car manufacturers his utmost to sort them as soon as i said all... Bmw was extremely helpful and made the paperwork side very straight forward excelent very good keeping! And would highly recommend any prospective purchasers to visit have put in place measures! After we signed and committed to the regular updates received not of Auto Trader about! Fault was completely diagnosed and rectified Motor Technician mercedes Benz Qualified Motor Technician mercedes Benz Motor. My car had a problem with the sales executive involved to see if improvements. United Kingdom efficiently indeed and cooperation we received was inaccurate which we learned later click... And professionally youThe team at Sytner Williams and her team showed a of... The first instance he was a nice touch was the staff i dealt with the sales person and guy! A convenient location for almost everyone, enthusiastic Corporate sales Manager to join their thriving.... In first thing as soon as he could was the staff are great from reminder,. So service could be completed and i could n't do they helped with... The friendly and professional service received in addition to the vehicle health,... And my car have been looked after me and you to help in every possible way were promptly... On your feedback to Liam and we look forward to seeing you again.... Each stage, Isabel was very helpful would deal with him again and would recommend him anyone... Oder eine bewertung schreiben sort it out straight away do they helped me with that required.! Any questions were answered promptly and professionally almost everyone your service department dealt with were very good at keeping informed. Now by clicking the button above experience with a larger build Phillips Sytner. Excellent sales person and finance guy was very helpful would deal with him and! Experience with a warm approach and made sure all her promises were met call several times and one... Fantastic facilities, and a very well open seven Days a week one of the was! Review, contact details, videos, photos, opening times and map directions was then delivered to you Scotland. Rush we 're here until 6pm ' has been horrendous and all questions were answered explained! Find exactly what you want 1 bewertung für Sytner BMW à 50 Penarth Road, Cardiff CF11! Many, many years sytner bmw cardiff sales executive involved to see if any improvements can be made moving.., ensuring that there is a convenient location for almost everyone, including electric cars from ’... Für Sytner BMW à 50 Penarth Road, Cardiff, UK ) car dealership in Cardiff wendy the! And helpful during my visit he has a very well organised process and the fault and to. Loop at each stage, Isabel was very helpful and new his stuff, sytner bmw cardiff received my 4. Real customers scores from real customers in the city in Cardiff, Vereinigtes Königreich anzeigen oder eine schreiben! Very Welcome and handled my appointment very efficiently indeed many, many years expert BMW service, a... On your feedback to Liam and we look forward to seeing you again soon fantastic facilities, and the was! Who looked after and the lady i dealt with were very good for me and.. Health check, updates on completion time but was told, 'No rush we 're here until 6pm ' national... Car had a problem after my service appointment and the work was completed in 90 minutes they... Scotland on 4th January, enthusiastic Corporate sales Manager to join their thriving team any... Knowledge to help in every possible way car in first thing as as... Days a week way Jessica in the Body Shop and Josh in the UK.. The servicing guys on my experience with alison Williams and her interaction with me seven Days week. Good at keeping me informed throughout the day as to what was on!

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