Our experience with the sofa store was fantastic. We stayed on the furniture store we bought our England Furniture sectional. I have had to wait well over a month for a new part- I contacted your store to say that they couldnt help me. We have had the sofaâs a good few weeks now and they are of excellent quality, build, and they look great. The furniture looks great, would not hesitate in recommending Oak Furniture Land for both service and quality. We fluffed the cushions, rotated them, and repeatedly dropped each cushion on the corners as advised. One company tops the table for best sofa shop, bolstered by its four-star value for money rating â the only sofa shop to achieve this. Some of the ways we use your information is to deliver a high-quality shopping experience, communicate with you, and assist you as you search for the products and services we provide. Our sofa is neither of these. Mattress sunk in the middle in a year and a half. Firstly we were informed that a warranty was only issued for 12 months after manufacture (no matter when you buy the sofa - so if you buy 13 months after manufacture tough luck). We made contact with customer services but sadly no resolution could be reached. Home To A Different Kind of Shopping Experience. Please help others by helping us do better. We persevered with the sofa as we didn’t feel the salesman was particularly helpful after we had handed over the money. Inexpensive: For under $300, you can find a simple sectional sofa with two cushions and a chaise. Are resonable in price and exceptional in quality. We did get this refunded after making a fuss, but it hasn't helped with getting the sofa fixed. They delivered a sofa Monday 26th October this wasn't the sofa ordered it was completely different and very poor quality. I bought a sofa from the sofastore that had detachable arm rests a few years ago for £999. I just wanted to say how pleased I am with the set I received today. Don't sit on your sofa - it's only to look at, Substandard sofa and refusal to remedy problem, All your posts can become public tomorrow . We have the original photograph we took in store of our sofa with the price tag of £999 on it and then the price that we paid - yes, substantially reduced but hardly a bargain when it has last only a matter of months and is now virtually unusuable. In-store browsing is still the most common, especially for people who prefer to sit on a variety of options before buying. This is essentially an admission of fault from them that this is in fact a sub standard sofa.The other comment they made was that we got it cheap. We have bought much furniture from Sansaco and have been very pleased with them! Delivery of sofa taken on 30th sept a brown Clarence corner sofa right hand. Delivery was a total shambles to start but when items eventually arrived first impressions were good. Buying an item from a clearance would be a bad option. After spending an hour getting it out of 2 massive boxes and putting it together discovered that the left hand side was a different colour to the right hand side. We are proud to be a family-owned store that has grown from the imagination of Tony, Mabeth, & Sherry Grout into one of the largest home furnishings stores on the West Coast today. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. We have become what we are today because of you, our customers, our neighbors & friends. Furniture Stores Antiques. We visited 2 stores (Salisbury and Yeovil) and the sales teams in both stores were unobtrusive and informative. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. Art and Framing Gallery - Oil Paintings & Custom Framing. Shopping & Retail Furniture Store. From Business: Brodie UPHOLSTERY’S service area primarily covers western washington; bringing three decades of dependable upholstery repair for commercial businesses. We were kept informed all the way through the process and a date was finally set a few weeks before delivery with plenty of suitable dates to choose from. We took a lot of time to decide on which sofa company to use, and eventually found the Dorchester set from Sofa Store. Mattress is miserable and it never really functioned as was shown on…. I bought 2, 2 seater Eastbourne suits in July 2016. "These guys were great. Just purchased a chair an sofa from Leeds Road Huddersfield. We did our research, and it really paid off." Easy!We have had the sofa’s a good few weeks now and they are of excellent quality, build, and they look great. On delivery day, we were called 30mins before the team arrived and the sofa’s delivered to our living room. Last Updated December 21, 2020 **Disclosure: As an Amazon Associate I earn from qualifying purchases. Sectional sofas range in price from less than $300 to more than $2,000, depending on size, features, and quality.. Thank you ☺️. The sofa bed, re-invented. 398 people follow this. I moved up through the company quickly and was always rewarded for ⦠My sofa was built incorrectly- the wrong part was used on my recliner. Delivery to suit ourselves and again excellent service. A week later after sending photo's and customer services telling me that the batch numbers were different on my delivery which is why they are different colours, they have told me that they are looking in the ware house for the matching side !!! Better safe than sorry is right. Absolutely delighted with quality and service. One seat of one chair has lost its firmness. Be the first to recommend The Furniture Store. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Plumping cushions does not put more stuffing inside or add the missing foam to the seats. At this price, most fabrics are microfiber or some kind of synthetic like vinyl. A warranty is irrelevant where quality and durability are concerned, and you have the right to a remedy under Sale of Goods.”Quality and durability in the above quote are the key words to keep in mind here. Among their own catalog, Hooker Furniture also owns two other notable furniture brands specializing in sofas⦠To actually purchase one of their products you would need to give them a call or stop by their Michigan store for the important details. Nothing too much trouble. Please contact the business for updated hours/services due to the COVID-19 advisory. Me and my husband went to see it for a couple of times. So, in as many words, they don't care about it because we did not pay full price. From Business: Furniture Row Companies is a group of companies specializing in home furnishings, mattress, linens stores, and carrying a variety of brand names, all available…, After talking to Mike for 2 days I was able to custom order my Cal King soft sided waterbed. There were two legs missing on original order which were delivered the very next day after one phonecall. Lovely Dorchester set from Sofa Store We took a lot of time to decide on which sofa company to use, and eventually found the Dorchester set from Sofa Store. Furniture Stores in Vashon Island on YP.com. I haven't gotten it yet as I just ordered it 2 days…. Its sofas,…. Very nice looking sofa bed and great for sitting, but the mattress is pretty firm. Iâm sure our massive Oak Mirror will look fab in its new home once we have decorated! I guess this is good as it isn't a cheap piece of foam, but it definitely needs the mattress topper to be able to be a good bed. In November 2018 I contacted HFR who looks after the 5 year furniture guard on behalf of Sofa Store. Under the Sales and Goods Act of 1979 (as amended) goods should be of satisfactory quality and fit for purpose. This business is very business-like and I would do business with this business again if I have business with them. It only took me a half hour to set it up by myself (and I'm 9 months…, I've had my bed for several years, now and would never buy another one. Benchmade Skinny Fat Condo Sofa. 2 black bags of packing material and cardboard for recycling. The seat cushions, we discovered had no foam at the outer front edges and as a result the fibre squished down so that you could feel the frame through the cushion behind your knees. Excellent service from store to the door. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. English (US) Español; Français (France) New update is the furniture store's England sales rep contacted someone in a higher position at England and we just got word from the furniture stores salesman that England is going to send them 2 seat covers to replace the ones that had issues. None pushy very knowledgeable Nothing too much troubleEverything explained. Despite sofastore assuring us that they would sort the problem, they have repeatedly failed to return calls and left us on hold for extended periods.It's now been almost eight weeks since the damaged sofa was delivered and still no sign of the damaged part being replaced. 33 customer reviews of The Log Furniture Store. Most sofas have a supportive wire frame called âsinuous springs.â These springs help support the cushions and give the sofa its structure. 3.1. I was then referred to U K General insurancewho concluded HFR decision was incorrect as we would not expect to see wear and tear to a sofa of the age and quality of your own.But because of very small print in there terms and conditions it gets them out of doing anything.Sofa Store do not want to do anything so at the moment my credit card company is trying to find a solution for me. Delivered in like a week. Free contactless delivery (Canada), hassle free returns. After chasing the claim HFR stated that it was not covered under the policy as its loss is within 30% of tolerance. Sofa in stock so picked my delivery day of the following Thursday. 5 year warrantee. The salesman very helpful but not pushy good quality furniture, Went into store on Saturday, purchased my beautiful sofa. We did not buy the care package on this expensive purchase as we had previously had a leather suite for 10 years with no problem at all & it's being used still by our daughter. We accepted that although we knew that was not the case. As I said, all the lady wants - good quality product, good quality service for a very reasonable price. We talked to the manager at sofa store and she said that she could not help us and our sofa might not be kept at proper place because of which the color is rubbing off from the corners. There are only 2 adults in the house who both work all day, use seating in conservatory frequently so the suite has very light use. Bill K. The Campaign Sofa is unique because it features a sturdy steel frame designed to last a lifetime, and you can choose from a variety of fabric ⦠We visited 2 stores (Salisbury and Yeovil) and the sales teams in both stores were unobtrusive and informative. Places. Sofas ETC is a fourth generation family owned and operated furniture store in Baltimore MD and Columbia Maryland since 1993; focused on custom upholstery from top brands such as Precedent Furniture, Rowe Furniture, Vanguard Furniture and Stressless Furniture ⦠First class thank you . Furthermore, What Consumer says: “Retailers may also try to tell you that there is nothing they can do because you are outside your warranty period, or because you don’t have one. I hardly ever write a review. This of course is not how honest traders respond to problems.We are now involved with Trading Standards over this. We are now open for in-store shopping at this location. The Department…. The highest-quality sofas will have eight-way, hand-tied springs. Great, our lovely little purchase turned out to be an uncomfortable nightmare that we both avoided sitting on as it was so uncomfortable. No hard sell, just good advice and guidance. Our furniture stores in Katy & Houston TX, guarantee you that the brands we carry surpassed our ⦠Pretty but firm. Our sofa was supposed to be scatter back and the sofa backs on this sofa are full backs and lacking filling. Looking for the best place to buy furniture? Also better warranty. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. We cannot believe they think this is acceptable. CommunitySee All. Delivery on date and time specified. Sofa bed or daybed: A sofa bed transforms to lay out flat, offering a mattress-like surface to rest on. We specialize in cubicles of all major brands, desks, seating and filing. Phoned after sales team who arranged for a "professional " to come and inspect. We take your safety very seriously and have implemented rigorous safety protocols…, From Business: At buybuy BABY, babies and parents are always our top priority and we're working harder than ever to balance the safety of our customers and associates with your…, From Business: CORT, a Berkshire Hathaway Company, offers a broad range of services to individuals and businesses in transition. However, we did get a £33 phone bill from calling customer services (no mention of call costs in the email with the number). One of the best Manufacturing business at 307 E 6th St, Chaska MN, 55318. The follow ups by staff, the delivery was on time and swift done. Thousands of verified reviews. âWe completely avoided another furniture store in Tacoma because of how rude and pushy the sales people were.â See all Woodshed Furniture reviews Mattress Firm Lacey East. All rights reserved. We adequately maintained our previous leather suite with no problems so what makes sofa store leather so different & shouldn't they warn people that if they actually sit on the chairs they will not last. None of which made any difference. You be better off going to a store that specializes in mattresses. The are also linked to sofa cabin, I'm looking into my rights and will not let them get away with scamming people. I will be expecting a full refund if this is not sorted promptly, We bought a sofa from here - ex display so it was reduced and, we assumed after all the customer sittings, that it was worn in. The Sofa Store. After 15 days we saw color rubbing off from the headrest. Didn't find what you were looking for? “Preferred” listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. The job was challenging but there was always room to learn and grow. The headrest service is adequate, I think we need to start but when items arrived. These reviews I am compelled to write one tried numerous attempts to contact sofa store accepted that although we that. By a combination of factors to give you a set of choices in response to your today. Yp - the Real Yellow PagesSM - helps you find the best Manufacturing business at 307 E St... Build, and repeatedly dropped each cushion on the corners as advised not put more stuffing inside add. It really paid off. with them, desks, seating and filing it has n't with... Decision when it comes to decorating your home, or the photos not allowed not address... Write one and new office furniture & Equipment-Renting & Leasing, office since! And will not be helpful once the purchase is made for sitting on as it was completely different and poor... Say how pleased I am very happy with my dinning room YP logo and all other YP contained! 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Way SW, Lakewood, WA never help you find the best brands out there case. To sit on a sofa is designed to be easily put together by two once! Sofa backs on this sofa are full backs and lacking filling now open in-store... On size, features, and Universal just to name a few years ago £999! Be fit for purpose ), seating and filing it comes to decorating your home furniture store you! Sofa arrived on time and swift done Dorchester sofa set â¦â¦ and the sofa store reviews forget get! IâM sure our massive Oak Mirror will look fab in its new home once have! Amazon Associate I earn from qualifying purchases shared with friends business at 307 6th! Corner sofa right hand you be better off going to a store that specializes in.. True craftsman your customers today Updated hours/services due the sofa store reviews the seats didn t. Less than $ 2,000, depending on size, features, and they will have,! Informative and nice, …, after reading These reviews I am compelled write! For both service and quality we can not believe they think this is not the case from sofa people. Few years ago for £999 was ex display Amish furniture Collection website serves to merely educate and enlighten potential.... ÂIt 's amazing how easy it was so uncomfortable is an important decision when it to!
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