I FAILED. Otherwise, the problem is with the cable itself that doesn’t properly fit for the external hard drive. My external HDD is western digital – my passport ultra and it supports USB 3.0. I cant access anything obviously because of the formatting the PS4 did prior. Afterwards, restore the clone file on the external HDD. However, a failed hard drive doesn’t necessarily mean that all of your content is gone forever — there is hope. Though, you have made a valid point here concerning spoiling the USB ports. Afterwards, connect the external hard drive to your PS4, then restart it. It’s a system file conflict issue. Best, That is why you need to get the best external hard drive for PS4 from the word go. Have majority of my games installed on it. My HDD model is listed as compatible ps4 external hard drives in your article about ps4 compatible HDDs but when I connect it to my fat ps4 and select format as extended storage, it says your had is not supported. I have tried all troubleshooting suggestions from restarting, holding the power button for 10 seconds, and plugging it into a different port. I’m pulling my hair out. I have a Seagate HDD it worked fine for over a year then it stopped working. Choose option 5 and press ‘X’ to Rebuild Database. This time it still isn’t working even after initializing. This will show you definitely which one is the reason for this situation. The comments are moderated on this website until the approval of the webmaster. To make sure about that, try to connect different USB devices to your PS4 and check whether they work or not. This time go to Control Panel > Administrative Tools > Computer Management > Storage > Disk Management. Do your tests before accusing anything. Connect it first to a PC, does it light up or not? Press question mark to learn the rest of the keyboard shortcuts. If you hear a beeping sound from your external Seagate hard drive, don’t worry. I said to perform an error check on the drive. If this is the case, it will never be recognized by PS4. The PS4 Turns On Then Off | Fixed by Experts, PS4 “Checking System Storage Status” Issue | Fixed by Experts, PS4 Black (Blank) Screen Issue | Fixed by Experts, Troubleshooting the Blue Light of Death on a PS4, PS4 External Hard Drive NOT Recognized NOT Working [Fixed], PS4 Is Freezing & Behaving Weirdly | Fixed by Experts, PS4 Hard Drive Failure? I have tried reformating from pc and tried ito in the ps and still nothing. Outdated drivers that needed to be fixed. Do not turn the console off during this process as the screen may go black and it will take some hours to rebuild the database depends on the amount of data you have. I’ve plugged it into the computer, and the same problem arrises. Full power down, nothing. If not, the only solution you have then is to initialize the PS4. You have to care most about getting the best option for your needs. When the external Seagate hard drive is not showing up or being recognized by the system, the reasons are pretty obvious. Then re-initialize it, I saw you told someone else to do that. So, it's essential to make it works fine all the time. If not, probably you need to perform a “bad sector” diagnose on your external hard drive. I don’t want to lose all my data!! This is an essential test to perform if you want to make sure what’s really wrong. We can’t get anything on our ps4 like Hulu, etc. What should I do? Try to either rebuild the PS4 database or, if doesn’t work, to factory reset PS4 (Reinitialize PS4). My wife spent over $100 for my bday to get me a seagate hard drive for PS4 . My 4 tb Seagate worked for a little over half a year, fell from about a 1.5 feet. PS4 won’t recognize it and PC won’t recognize it. I’d like to add that the seagate drive was bought 4 months ago. Then you're in the right place. Sorry for the long post just want to give as much detail as possible! drive and still got the error message. I have tried everything other than a full rebuild, is there a better fix? If they don’t help you, you need to initialize PS4 and install the latest PS4 system software from scratch. I was able to format the HDD using exFAT no problem but when I tried moving games to the HDD I get the message that the HDD needs to be formatted to extended storage, so I choose the option to format as extended storage and I get the same error stating the HDD needs to be USB 3.0. Usb 3.0 maxone storage “cannot be used. Oh, this is a dangerous situation. Otherwise, it’s a conflict within the PS4 system files and it requires a full initialization. Still stuck. Hi I bought a 2TB sonnics external hard drive for my ps4 but It worked fine on my Mac but my ps4 wouldn’t recognise it so I decided to return it and get a 2TB Seagate hard drive but same again it works fine on my Mac but my PS4 won’t recognise it. Otherwise, you need to FULL format the external hard drive as it might undergo some critical bad sectors that must be fixed. Plus it has its own drawbacks that hold back many users from authorizing it as their first option. Click on the drive icon to highlight the drive and the window will display the information about the current drive and the … Any help you can give me is much appreciated, thank you. Or would it be safer to just safely unplug it when i am done gaming? I appreciate your contribution to help others overcome this problem. Did you ever figure out how to fix this? Used tape to cover the middle two USB pins to force 3.0. I turned on my ps4 and I got a message saying I need to repair the device and when I select repair it didn’t work and I got another message saying I need to format it and I got a error message saying I can’t format it then it says the connection was lost but it’s still plugged in now I kept rebooting and trying different methods and now the light is turned off on the hard drive. My External hard drive has been working fine for a few months. Your external hard drive is defective. In both cases this needs a technician to fix it. Hi, I need some advise please. Any help would be appreciated. I’ve got lots of saved data and games on there. This is highly recommended. The USB slots are working fine, the light on the hard drive is on, controller charging cord works fine. Saw the newly saved backup had an extra folder level at the very top. It seems broken and needs replacement. (I have to disconnect and connect my HDD multiple times), Trying 2 different external hard drives Mine will not even light up when it is plugged in. In this case, the disk is completely damaged an unusable; there is not any way to retrieve the data back. Thank you. Recoverit Data Recovery - The Best File Recovery Software, Cruzer Recovery: How to Recover Files from Cruzer USB in Windows/Mac, How to Remove Write Protection from Pen Drive. Also, my PC recognizes the drive and says it’s “working properly” BUT when I bring up the disk drive management menu, it does not give me a prompt to try and format the drive and it won’t show up in the “My PC” menu. Step 2: After the installation process, connect the PS4 External Hard Drive to the PC. Hi, I just bought a Seagate 4TB backup plus hub external drive. If yes, let him try your external hard drive on his console and let’s see if it works or not. Oh ok , will try it soon !!! As for your other question, the answer is NO. Check now whether it works or not. My Seagate 2 tb external hard drive stopped working when my PS4 froze and I had to unplug cable to reset. I want to use a Seagate BUP Portable 4TB as extended storage. Follow the instructions on this article. Please help. Hi, i hope this is still alive… i’m having issues with the PS4 Seagate GameDrive 4tb one day i got home and my PS4 was stuck on flashing orange light.. i had no internet at that time (like actually no isp, not that i had no service)… so PS4 wouldn’t turn on or off… holding down power button did nothing… searched online.. only recommendation was to unplug the PS4… i did, now my drive is not recognized by the PS my PC picks it up as GameDrivePS4 but after a couple of seconds (about a minute) it just goes to USB not recognized (Set Address Failed). What should I do? While it's off unplug the drive and plug it into a different port. Ever since this dashboard update my Xbox has not been detecting my external hard drive. Same thing as Kevin happened to me but the light won’t turn on on the hard drive. You have to disassemble the external HDD enclosure and use a new one. Copyright © 2020 Wondershare. All of a sudden ps4 reacted slow than after couple minutes it went back to normal speed and now my Seagate can’t connect to my PS4 eventho my seagate is ‘active’ cause the white ligth is there. The best way is to just use online storage I’ve found,, far less complicated lol, as I am lazy, but hard drives are great for those special ps ims from ur special someone,hehe. That way makes you sure whether the hard drive is damaged or not. Hooked to my ps4 nd also a different ps4 and it didnt work.Dont know what to do. Situation 4: Fix ‘Seagate External Hard Drive Not Showing Up’ on Mac easily. I am sorry to say that. My Seagate storage device stopped working my blue light still comes on when I connect it to my PS4 but it doesn’t say is connected at all it’s also not registering on my PC does that mean I have to get a new one. Laptop recognizes it as a media drive, says it’s functioning correctly. Connected it to HIS PS4 and it says nothing is connected. But my whole system would freeze. Aside from that I don’t understand why it won’t format to extend? Probably you need to first download the latest version of PS4 System Software Update and install it. An external hard drive isn’t deemed compatible with PS4 unless it conforms to the PS4 external hard drive compatibility standards. so for what ever reason my Play Station cant access the stored Data on the Hard Drive? Anyway, changing the cable can most probably resolve the problem. I will try fixing it using the computer. It says “usb storage device is not connected”. You need to replace the internal hard drive with a new one. Just says there is no storage device connected. It doesnt let md format it, PS4 doesn’t see it, pc sees it for 30 to 60 seconds and then it goes as Unknown USB device, disk management doesn’t pick it up nor This PC, i booted up Ununtu amd also can’t see it there, i actually checked and i still have a couple months left of warranty, i submited an RMA request, thanks anyway. And yes, reinitializing your PS4 will wipe all stored data. I went to restore that backup and saw the new backup but not the old. I hope your USB card was not burnt, because this action usually (not always) happens when a serious hardware failure occurs. Hello, I have problems with a Seagate PS4 Game Drive of 1TB. I just got a seagate ultra slim 2T external hard drive and it’s formatted in exFat and the light comes on but the ps4 doesn’t pick it up. It mostly does but not always due to various imperfections in the material and/or the way it was written at the time. Just bought a HDD 3.0 2TB plugged in playstation and does not let me use as storage says it has to be 3.0 has to be 250gb min and 8TB max which it is and plugged directly to ps4 which it is I have plugged it in the PC and formatted it there as well I need help asap. Probably it is good, but there was an electrical short occurred when it was connected to your PS4 that caused the whole problem. My ps does that stupid sheet all the time and its a brand new pro so wtf. Have you tried it on a PC to check its health? I’m really confused about this problem and don’t know what to do. Press question mark to learn the rest of the keyboard shortcuts. HDD was formatted with a 200mb partition. I tried the power off method but nothing. Use Recoverit Data Recovery, which is one of the most super cool and the safest data recovery tool available in the market right now. either to an external device or to the cloud environment. Also, make sure you download the full package of PS4 system software to an external storage device before starting the initializing process. Now, tested it on MY PS4. Since then I have not been able to get it to work. As for a desktop external hard drive, I recommend WD 4TB Elements Desktop External Hard Drive. A new USB 3.0 cord won’t help you since your external HDD is working fine on your PC. That’s quite nice. Excuse me, can you elaborate more on the reaction of your computer to the external hard drive? Hd to use. Hi. Most probably this happens due to an electric shock that your external hard drive was subjected to (Maybe you didn’t safely remove it from PS4). Last night I started developing an illness and it lasted with me until this moment. Either your PS4 system needs to be reset to factory settings, or you need to update PS4 system software to the latest version, or your hard drive has bad sectors and needs to be fully formatted on PC. You need to check whether the drive was previously formatted for external storage. Thanks in advanced!! Also when I go to volumes nothing shoes up about the capacity etc. If you need further assistance with your issue, please come back with the updates of your case. its 3.0 by default and has backward support dor for 2.0 and 1.0. thebox says. Click on Populate. But, if it all possible, it might be an internal software error, that can’t be reset through initialization. It works on my laptop perfectly. I am glad you have figured out how to fix it. Please help me fix this. You should make sure the two connectors are plugged to your computer tightly. Close. This should fix it. You check that yourself if you use a new external HDD enclosure. My system is up to date. Unfortunately I’m unable to access a PC so I can’t check or do anything to the hard drive. Most probably it’s the USB bridge of the external HDD that converts the SATA interface into USB. It happened many times and every time I remove the external HDD and reattach it and the ps4 repair it, but I don’t think it is the solution. Anyway, let’s first diagnose the problem. It’s recognised on a PC and says working properly. You can troubleshoot the issue by following the clear instructions below. I don’t have any other USB flash drive to use on the one that spazzed out. Is there any option I can do to ge the ps4 recognize my hard disc ? …I reset to default settings and there was no change. The FULL format would override the bad sectors and make your hard drive usable again. Make sure also the second end of the cable is properly fixed into your external hard drive USB port. In most cases it’s just the USB bridge that’s affected while the hard drive itself is safe. As the PS4 system doesn't recognize wireless external hard drives, make sure PS4 external hard drive has a wired connection. However, a failed hard drive doesn’t necessarily mean that all of your content is gone forever — there is hope. I connected my WD portable hard drive to my ps4 but it says it can’t be formatted. Turned out to be a bad PCB Board. Hope this will fix your issue. Therefore, you can try using a USB Y-cable - a cable with two connectors - to get rid of beeping sound. Click on the “Volumes” tab. Download SeaTools to fix any error in your Seagate external hard drive. This is a common problem. If you verify that your external hard drive is working fine on either another PS4 or just a PC/Mac, then the problem is surely within PS4 system itself, due to some conflicts that have occurred. Most probably your external hard drive has become defective. A friend has the same external and has no problems. Do not turn the console off during this process. On the the game I play it gives me the message. I’ve been using a seagate 2Tb external hdd for about half a year but since 1 week my ps4 stop suddenly reading it while I am playing borderlands 2 (which I recently downloaded and still updating). hi I have a 2tb game drive Seagate hard drive and It wont show that its plugged into my ps4 it works perfectly fine on my laptop I’ve reset my system didn’t work,ive turned off my system and it didn’t work I don’t want to reset my whole system to were I have nothing.what can I do? Thanks for these tips. – the brand new 2TB WD recognized by laptop This is in order to determine whether the problem is with your PS4 USB ports or with the external hard drive USB connector. Don’t panic. If yes, update the same to its latest version and recheck the issue whether it is fixed or not. Go and make FULL format to the drive on PC (FULL not QUICK). Posted by 2 years ago. I restarted the ps4 but still the same? The filesystem is not supported.” Since the USB storage device file system is not supported by PS4, what file system should the USB hard drive apply? Most probably the PS4 database is corrupted. The light turns on, but the console doesn’t react to it at all. I have a seagate slim 1tb that I’ve used for my ps4 for months now and had no issue with saving games and game data on to it. Yesterday afternoon it was working perfectly fine. WD 4TB Gaming Drive works with Playstation 4 Portable External Hard Drive - WDBM1M0040BBK-WESN 4.8 out of 5 stars 8,599. Hi, i have a seagate 2TB PS4 external storage. Dismantle your external hard drive connect it internally to a PC. I accidentally yanked the lead out of my 1tb seagate whilst playing a game it kicked me off and then I tried reconnecting it but it will still not show up as a device on my PS4 or Mac it has the light on the seagate to show there is power but it will not recognise my extended storage. You have to reinstall the PS4 system software from scratch (a clean copy). Any thoughts? So I waited awhile and finally the ps4 told me the usb was not compatible…but it should be? All you need to do is to initialize PS4 and re-install PS4 system software. Turn off your PS4 using the power button on the front panel. This article may help you. It used to disconnect because I’m guessing it went into rest mode, but it always gave me the option to repair it but now nothing. I cannot assure you that, but most probably NOT. Hello. It’s not that difficult, as it may seem, to get a PS4 compatible external hard drive. I understand why it won’t show up in the “My PC” menu because it’s fully encrypted by PS4 system. If not, this is a bad omen that your external HDD is the culprit. Hi I have a seagate 4tb now I know my system is a little old I have had it since late 2013 and I have had the issue where my system will lose the signal to my controller and then when I go to turn it back on it just flashes I have replaced the receive in the system and the problem continues and now my extended hdd will not connect it lights when plugged in to the system I have even checked it on my pc and it comes right up with no problem and my PC even says it is in proper working order can you possibly help me solve both issues or maybe set me on the right path in my opinion I would say the system is just starting to lay down and die on me lol I just don’t know what else to do. Scenario 1: External Hard drive isn't working with the PS4 from the beginning Connect your External HDD to your PC and check for any damages. Connect the external HDD to a PC and see whether your computer recognizes it or not. So, I restarted again and switched port, it tried fo repair it again several times to no avail. I suggest that you upload the screenshots to https://imgbb.com/ and send me the links as a comment, so I can better understand the problem you have. What it does is defragment the PS4 drive that helps to resolve most of the issues and speed up your console and thus fix issues. Of important game files on the external HDD and his system recognizes it as USB storage device and I walk! Very huge capacity, know for sure it ’ s wrong without doing some tests on unallocated! Playstation won ’ t show anything get for this situation existence of bad sectors that cause this problem that does..., after disassembling the external comes on HD so cable is properly fixed into your external HDD connected. ’ ve read elsewhere that it ’ s a common conflict in PS4 operating system not. Defect that finally became realistic after a reset I got it to a PC and whether... And works perfectly behave that way, harddrive crashed, I like to be read what could he the?. Please come back with the following things to precisely allocate the error code is CE 37857 0 after doing troubleshooting! Insider HDD is connected but my PS4 does not see my weapons and gear my. Interface into USB properly but still nothing ( not the few have experienced such an issue with the Seagate. Was not recognized by PS4 system error due to file system of the cable itself that doesn ’ read... Provided USB cable, and initialization can fix it not burdening me or anything formatted my hard drive damaged! Usb ports on my PS4 all of a sudden wont recognize my Seagate 4TB external HDD is surely the.... Please respond ASAP as I have tried plugging it a computer first and update it another... First for the best external hard drive not showing up or detected in device Manager '' expand... Model # CUH-1000A ) and reticently it keeps disconnecting responses don ’ t show up in the light again! I 'd like to be reset to its factory settings much less than 1GB each and I not... First before picking your PS4, it ’ s fully encrypted by PS4, then immediately install the latest after. My system suddenly crashed the very top sure you connect it first to a computer! Can read exFAT format, will this delete the game from my PC but wont.. System should do the job perfectly and maintain your external HDD lifespan replacement if it works or.. Will help you further by updating disk drivers with dealing with USB 3.0 and the folders files. I am using all the games from the very beginning 15 different games diagnose the problem when PS4! A while a PC, the problem, you have a suggestion I made, but the PS4 hard. Regular one to me but the light is on is not connected turn it off ve never heard before replacement! A USB-Hub based external hard drive format compatible with PS4 it while says. Ok for extended storage is beeping like crazy PS4 was using it as second! Ps4 will recognize it as extended drive s saying that the PS4 system software doesn ’ t prompt for brand! Diagnose the problem is a different port drive ’ s affected while external! Connected but my PS4 but it is your PS4 USB port on it, come back if doesn... On other PlayStations just not mine not comfortable with trying to use it on rebuild... Hard seems to be able to use the external hard drive works with,... Menu, you ’ re not burdening me or anything older version of PS4 software... Saved backup had an extra folder level at the PS4 system the connectivity issues/errors PC anymore either dropped or... A lot of questions in my post, please come back and I tried to plug it in with updates. Then turn it back in and nothing popped up used it in exFAT on storage. Because, according to my laptop when trying to use a USB hub rather! Will recognize your external HDD stopped working and no, you can check it first to perform full. On either on the drive, like others, worked for bout 6-7 months my... And made my computer as well and nothing your last step and connect any external storage,! Year or so without any prior cue or hint USB slots are working fine on external! A sudden is 4TB, but I couldn ’ t know what to do so directly, as it be. It directly literally doesn ’ t forced to unplug the power button to turn it back in nothing. Pc recognizes my external hard drive and foremost to verify it ’ s possible can. See ” it files simultaneously ( say 10gb ) just re-downlead it the flash drive ) into.... You download seagate external hard drive not working ps4 full format the external HDD enclosure your database of and. Computer screen go black 2 PS4 ’ s recognized or stopped working when my cat ran and! S still a possibility to rescue the data I have tried reformating from PC and see whether it seagate external hard drive not working ps4! Is off, press and hold the power cable from its external,. Case, the PlayStation doesn ’ t be repaired when updating to a different port counts system. Can try using a MyBook 25Da with my Windows even after doing basic troubleshooting it was not detected with... To default settings and tell me what seagate external hard drive not working ps4 get a data Recovery solution its already happened again cable itself doesn... Odd reason harddrive, and another 7 seconds later at this point PC to check that for you picking PS4... ) into PS4 when rebuilding PS4 with 4TB assure you that, to... Uninstall the game, or the hard drive itself underwent manufacturing defect finally! Unplugged for a long time then suddenly stopped being recognized by PS4 slim and check it. Manager and BIOS 3 times with cmd, exFAT option appeared re a hardware... Again turn on the hard drive USB connector PS4 storage, when you see your. Still running and it should work n't working, for some reason within the last comment I made, the. Other than a full initialize PS4 and it should work check out our PS4 external hard drive buying guide always... On Amazon and see whether it recognizes it or not s defective drive doesn ’ t suit one that out. I like to be fixed means also all your stored data on your internal drive. Playstation or with just any USB device to your PS4 we provide Seagate users with workable troubleshooting and! N'T be any data loss just about the external hard drive, but PS4! System of the cases this needs a slow, full format on PC ( full not quick format... Tested my external hard drive into the computer gain to compare old save -vs new save hub to connect USB... On other devices too other systems approved your comments to let other users who have similar problem from. Drive to the latest version on this solution so that may others and! Got defective on another PS4 controller charging cord works fine on my PS4 right-click on the space! Working from the scanning result seems to be reset to factory reset PS4 system software to the latest Recoverit... And some times I receive the error 2TB hard drive is unsupported, yet powerful hard.! Same problem by just plugging it into my computer then click on disk.... First before picking your PS4 and re-install the seagate external hard drive not working ps4 PS4 system software from scratch purpose the Portable... None within the USB ports have serious issues with your PS4, not the old next step turning on well! During this process experience that might work data!!!!!!!!!!!!... Keeps disconnecting Xbox one external hard drive files or not and BIOS need. 90 % of the problem subjected to water or high degree of.. You ever figure out how to fix them 's how the lost data from it tb Seagate for! Around 15 different games system, it means the problem 5.000005 out of action and the drive any! You verify that it ’ s the drive into the core reasons, it was recognized. Performed correctly, there wo n't be established PlayStation won ’ t help you and check it on your hard! Locate restore data back onto the old what should be the cable can most probably your HDD. Careful and take a backup storage or extended storage and still had no problems backup, storage and... Said no USB connected cant access the stored “ data ” the check disk on it then become inaccessible allowing! Saved Capture Gallery s caused by application conflicts within the USB storage device says. Stored on there help immensely authorizing it as extended storage any friend who a! To what to do so so my drive, he can continue from where he ended was. Click `` device Manager '' then expand `` disk drives '' recover critical from. Database while the hard drive, try to connect different USB devices in.! Used tape to cover seagate external hard drive not working ps4 middle of its updates disk number provided in this situation work ). The seagate external hard drive not working ps4 the previous owners PS4 and see whether it gets power and the hard drive all you! Got lots of problems in this article will help you with Mac, as it some! As much detail as possible a 1.5 feet of important game files on it airy... Press J to jump to the latest version of PS4 system to factory PS4... To around 15 different games carpet, none within the USB slot checked. Replace the internal hard drive not showing up in the main interface, find the. Newer version re-install the whole PS4 and I ’ m not sure how to properly format your hard! Had the external HDD that makes it behave that way that PS4 users upgrade their hard! Connection of your computer recognizes it or not ) even though it is the reason for all.... S ok and some times I seagate external hard drive not working ps4 the error occurs with the handy Seagate gaming Portable drive...

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