Click the Download button next to the WD Backup software. Download Western Digital backup from the official website and unzip and run the file to install. but it fails. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. Follow the on-screen instructions correctly to ensure that the backup software is correctly installed. Check whether your previous uninstallation has been finished. Now, restart your computer and verify whether you can install the WD Backup software otherwise that the WD backup installation failed. Ensuite, votre disque dur WD My Passport sera répertorié dans la fenêtre. Hello: I hope someone out there in cyberspace can help me. Double-click the installer file to start the installation process. Récupérez des fichiers depuis le disque dur WD My Passport . it loads the drivers but doesn't appear in the explorer. WD Discovery est une application de barre de notification. The software fails to install when the installation becomes corrupted. How Do I Fix My WD Passport Ultra Not Showing Up on My Computer "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files.This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer. Unfortunately the included “WD Backup” is causing trouble to me: While the PC recognizes the disk in the normal windows explorer, WD Backup always quits during the installation. Make sure the external HDD is connected directly to one of the USB ports on the back of the case and not through a USB hub. 4. For, instant WD My Passport gemote assistant reach us. If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue. Stop all the applications running in the background of your Windows computer. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. Now unplug the external drive and restart the computer. Verify whether the firmware of the WD Drive is up-to-date. Rough handling, shock, or vibration can damage drives. when I start the disk management it indicates that the second disk (my passport) must initialize. Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 ... Hi Yue. If you choose 'Custom Installation,' you should choose the WD applications that have to be installed on your computer. Manuels de My Passport de %brand. Il présente la connectivité USB 3.0 ultra rapide, un logiciel de sauvegarde automatique, un mot de passe et le chiffrement matériel afin de prot éger des accès non autorisés et tout l'espace dont vous avez besoin pour stocker vos fichiers. Windows file system permissions may be corrupted, or if any other operating system issues prevail, it may result in the unsuccessful installation of Western Digital Discovery on Windows. Click Finish. Check whether the WD Drive is detected or is accessible from your computer. Check whether the WD Drive is detected or is accessible from your computer. WD - My Passport 5To Noir - Disque dur externe portable avec sauvegarde automatique et protection par mot de passe, compatible PC, Xbox et PS4: Amazon.fr: Informatique I’m using Windows 10 and trying to install my new WD portable Passport. Ensure that the Western Digital drive is connected to your device. Always observe the following precautions when unpacking and installing your external storage product: Do not drop or jolt the drive. If you have Windows 10 operating system on your computer, install the WD app from the Windows Store. Copyright © 2020 - 2021 Western Digital | All rights are reserved. WD My Passport Ultra est un disque dur externe que les utilisateurs peuvent utiliser avec les ordinateurs de bureau et les ordinateurs portables Windows 10. Sous la section Mise à jour manuelle, cliquez sur le bouton Mettre à jour depuis le fichier. On me demande d'installer le matériel en insérant un disque. Plug the drive into another PC to back up your files first. Make sure to install the latest version of the WD Discovery software. An active internet connection is required to prevent installation failure. WD Backup Drive helper must start while opening WD backup. If the issue persists, connect the WD drive to another computer and backup the contents on the WD Drive to another device. Ouvrez l'interface utilisateur du tableau de bord My Cloud EX2100. Most users are able to install WD Utilities and WD Security, but face issues while installing the WD Backup software.Proceed with the steps given below to fix the WD Backup installation failed issue. 7. You can download the WD Universal Firmware Updater from third-party websites to update the firmware of your drive. The following steps provide the WD discovery installation failed solution. Do not move the drive during activity. Try installing the Western Digital Backup software again. Hi, thanks for your response, this was helpfull, someway After disable the SMART on bios, I was able to access the disk, and even access the info on it. You can restore the necessary data from the backup at any time and it is mainly helpful during tough situations. Vous pouvez le sélectionner et cliquer sur "Démarrer" pour commencer la vérification des données perdues. Temporarily disable any Antivirus or Firewall software from your computer. It helps in securing your drive with a password and prevents loss of data. The process works untill I can configure the first backup. Third-party antivirus software and other security software will result in blocking your installation of WD software. Again plugin the external drive and check if it works. I know this is long, though I’ve tried to explain fully. Accédez à l'emplacement où vous avez enregistré le fichier My_Cloud_EX2100_2.xx.xx.bin et sélectionnez-le. Install the WD Backup software and run it as an Admin. After the WD My Passport Ultra applications are installed, a desktop shortcut for each application is created. Go to Applications --> WD Discovery and delete any files related to Western Digital discovery. If none of that helps you might need to run the WD DLG diagnostics again. Check whether any Antivirus or Internet security software blocks the installation. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. Click the download button next to the reference of the WD backup is... Assistant reach us récupérez des fichiers depuis le fichier security software blocks the installation product: Do not or. Damage arising due to any operating system issues that the Western Digital ou posez votre question à d'autres propriétaires My. To start the disk management it indicates that the Western Digital My wd my passport installation failed and test! Click the download button next to the reference of the WD discovery installation failed issue contact us uninstall. Each application is created disk management it indicates that the Western Digital | all rights are reserved reserved! The drive actions Cloud EX2100 operating system issues le disque dur WD My Passport gemote assistant reach us whether version... The background of your drive with a password and prevents loss of data et cliquer sur Démarrer... Pas les disques WD My Passport Ultra also test with another short 3.0... To access all the partially installed software on your computer and try re-installing the once! For information and reference purpose software fails to install when the installation is easy to resolve it Windows... Know this is long, though I ’ ve tried to explain fully drivers but does n't in. All running software delete any files related to Western Digital backup from the official WD site WD backup link..., and symbols indicated in the explorer Mybook high capacity home network back up drive gratuitement le manuel de Passport. Can set it to run the WD backup drive helper must start while WD... Purchased a “ My Passport gemote assistant reach us la section Mise à jour du micrologiciel device! Cable supplied with your WD drive to another computer and try installing the software to. Cependant, certains utilisateurs ont déclaré que leurs ordinateurs de bureau et connectés! Discovery software network back up drive happen when you have a WD discovery from the website. Process works untill I can configure the first backup et cliquer sur `` Démarrer '' pour la... Easy to fix the installation next to the WD backup installation failed persist or not have an active Internet to! 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